Tables you can see below show you what to do in case there’s something wrong with your coffee machine. The information comes from the user manuals provided by the company, so its reliability is beyond any doubt. With the expert advice from Wega troubleshooting your coffee machine becomes not only easier, but safer as well.
| Indication | Cause | Solution |
|---|---|---|
| No power to machine | 1) The machine commutator is in position "0" or "1" 2) The mains power supply switch is in the OFF position | 1) Turn the machine commutator to position "2" 2) Place the mains switch in the ON position |
| No water in boiler | 1) The water mains tap is closed | 1) Open the water mains tap |
| Excessive water in boiler | 1) Malfunction in the electrical or hydraulic system | 1) Request assistance from technical service |
| Steam does not come out of nozzles | 1) The nozzle sprayer is clogged 2) Machine switch in position "1" | 1) Clean the steam nozzle sprayer 2) Turn the machine switch to position "2" |
| Steam mixed with water comes out of the nozzles | 1) Malfunction in the electrical or hydraulic system | 1) Request assistance from technical service |
| No delivery | 1) The water mains tap is closed | 1) Open the water mains tap |
| Water leaks from the machine | 1) The tub does not drain 2) The drain tube is detached or broken or has obstruction to water flow | 1) Check the sewer drain 2) Check and restore the connection of the drain tube to the tub |
| Coffee is too cold / hot | 1) Malfunction in the electrical or hydraulic system | 1) Request assistance from technical service |
| Delivery of coffee is too fast | 1) The coffee is ground too coarsely | 1) The coffee is ground too coarsely |
| Delivery of coffee too slow | 1) Coffee is ground too finely | |
| Coffee grounds are wet | 1) Dispensing assembly dirty 2) The delivery group is too cold 3) Coffee is ground too finely | 1) Wash the assembly with the solid filter 2) Wait for group to heat up completely 3) Adjust the grinding of the coffee |
| The gauge shows an unacceptable pressure | 1) Malfunction in the electrical or hydraulic system | 1) Request assistance from technical service |
| Grounds in cup | 1) The filter holder is dirty 2) The filter holes are worn 3) The coffee is not ground evenly | 1) Clean the filter holder 2) Replace the filter 3) Replace the grinders |
| for evd: all the led of all the push button panels flash for EPU-EVDT: THE FRONT LED FLASHES | After a few minutes, automatic filling with water is stopped: 1) Time control device has cut in 2) No water in mains | 1) Turn the machine off and then back on 2) Open the water mains tap |
| Incorrect coffee delivery the coffee dose is not met the led of the dose push button flashes | 1) Coffee is ground too finely | 1) The coffee is ground too coarsely |
| Coffee delivery only by means of manual key | 1) Malfunction in the electrical or hydraulic system | 1) Request assistance from technical service |
| The pump works only with the manual delivery key | ||
| Shutdown of electronic system | ||
| The pump leaks water | 1) Pump malfunction | |
| The motor stops suddenly or the thermal protection cuts in due to an overload | ||
| The pump functions below the nominal capacity | ||
| The pump is noisy |
The full name of the Wega brand is Wega Macchine per Caffé. It is an Italian company founded in 1985 as a division of the CMA group. The Group, in its turn, dates its history to 1969. The name of its founder is Mr. Nello Dal Tio. In 2012, Wega was purchased by the Milan-based Ryoma holding.