Repairing a coffee maker in the service centers might require a lot of time and money. And in fact sometimes you can solve the problem on your own even without any help from the specialists. Let’s review the most common malfunctions and learn how to fix them at home.
SEVERIN KA 5990 coffee maker troubleshooting
| Problems | Causes |
|---|---|
| Bitter taste | The ground coffee is too fi ne, or has been pressed down in the sieve too hard. |
| Sour taste | The water is too sour or too soft. The ground coffee is too coarse, or the wrong type of coffee has been used (filter coffee roast instead of espresso roast). |
| Other strange taste | The chlorine content in the water is too high. The beans are too old, or the wrong type of coffee has been used (filter coffee roast instead of espresso roast). |
| Too little crema | The ground coffee is too coarse, or the beans are too old. The ground coffee has not been pressed down in the sieve hard enough. The cup or the system need cleaning. |
SEVERIN piccola coffee maker troubleshooting
| Display | Cause | Remedy |
|---|---|---|
| Please clean Brewing unit. | The brewing unit must be cleaned. | Clean the brewing unit |
| Check Brewing unit and insert. | The brewing unit is not inserted correctly. | Insert the brewing unit (Cleaning the brewing unit). |
| System error. | A system error has occurred. | Switch the unit off for several seconds, then turn it on again. Disconnect the unit from the mains for several seconds. If the problem persists, contact customer service. |
| Please refill coffee Beans. | The bean container is empty. | Fill the bean container with beans. |
| The grind mechanism is blocked. | Set the grinder regulator on the coarsest fineness and prepare another coffee speciality. If this solves the problem, set the desired fineness again for the next beverage. If problem persists, contact customer service. | |
| Brewing unit door open. | The door of the brewing unit is not closed. | Properly close the door of the brewing unit. |
| Rinsing necessary. Please Press ok-Button | After the cover of the brewing unit has been opened, rinsing becomes necessary. | Press OK; rinsing will start automatically. |
| Water supply error | There is not enough water in the brewing unit. | Make sure the water tank is firmly fitted. Clean the water tank and especially its water discharge on the floor. Fill the water tank halfway with cold drinking water and if necessary, remove the water filter and replace it. 'Bleed' the water filter by filling it with water and replacing it in the tank. If problem persists, also clean the brewing unit. |
| Grinder blocked. Please contact service | The grinder is blocked. | Set the grinder regulator on the coarsest fineness and prepare another coffee speciality. If this solves the problem, set the desired fineness again for the next beverage. If problem persists, contact customer service. |
SEVERIN S2 One Touch coffee maker troubleshooting
| Display | Cause | Remedy |
|---|---|---|
| Please insert brewing unit and close the door. | The brewing unit is not inserted correctly/The flap of the brewing unit is not closed. | Insert the brewing unit. |
| Brewing unit Blocked - Please clean. | The brewing unit is not working properly. | |
| Check Brewing unit and insert. | The brewing unit is not inserted or is not inserted correctly. | |
| Water suppiy error. | There is not enough water in the brewing unit. | Clean the water tank and especially its water discharge on the floor. Fill the water tank completely with water. If the problem persists, also clean the brewing unit. |
| Internal error (con). Please restart | A system error occurred. | Switch the device off for several seconds and then switch it on again. |
| Internal error (con). Please restart | A system error internal occurred. | |
| Grinder empty. Please refill | The bean container is full. | |
| Grinder Blocked. Please clean. | The grinder is blocked. | Call customer service. |
| System error. Contact service. | A system error occurred. | |
| Too much ground coffee. Change grinding fineness or quantity. | There is too much coffee in the brewing unit. | Set a coarser grind on the grinder regulator and clean the brewing unit. When you have added ground coffee via the powder dosing chamber, reduce the amount of coffee powder which you are putting in for a cup portion. |
| Too little ground coffee. Change grinding fineness or quantity. | There is coffee in too little the brewing unit. | Set a finer grind on the grinder regulator and clean the brewing unit. When you have added ground coffee via the powder dosing chamber, increase the amount of coffee powder which you are putting in for a cup portion. |