The coffee maker is one of the household appliances that are very often replaced even in case of a minor issue. Don’t you want to try troubleshooting the machine? There is every possibility that a simple 15-minute repair will save you the money and the hassle of buying a new coffee maker.

All you need is reliable advice on Nespresso coffee maker troubleshooting. This is what the tables below were made for: they explain how to fix the machine without someone’s help.

Nespresso Vertuoline coffee maker troubleshooting

ProblemCause/Solution
1. No light on the button.The machine has turned "OFF' automatically; push the button or "UNLOCK" the machine. Check the outlet, plug, voltage, and fuse.
2. No coffee, no water.Check that the water tank is filled.
Check that a fresh capsule is inserted in correct position, that the lever is properly locked and push the button to start. Descale if necessary.
Open the machine head and let the capsule be ejected. Then perform a cleaning as per cleaning section.
3. Coffee is not hot enough.Preheat cup with hot water from the tap. Descale if necessary.
4. The machine doesn't star! and has light steady on.Check that lever is properly locked.
If blinking, see next points.Ifyou want to brew a Coffee or Espresso, check that a fresh capsule is inserted in correct position, that the lever is properly locked and push the button to start.
If you are cleaning, descaling or emptying the system, check that no capsule is inserted then dose, lock the machineand push the button to start one of these operations.
5. The machine doesn't startand light blinks alternately; 1 blink and 1 pause.Fill the water tank and push button to start. Check that lever is properly locked.
6. Light blinks while machine is running.If coffee is flowing normally, this indicates the machine is working properly.
If only water is flowing, the machine is executing a user request for either cleaning, descaling or emptying the system. Refer to thecorresponding paragraph in this user manual.
If there is no intention to dean, descale, or empty the system, then push the button to stop the machine. If the machine is still blinking, exit descaling mode by holding the button for at least 7 seconds or refer to next section.
If problem persists, call the Aferpresso Club.
7. Light blinks and machine is not running.It will take sometimes before the coffee flow comes out (due to barcode reading and pre-wetting the coffee).
Check thata fresh capsule is inserted in correct position, that the lever is properly locked and push the button to start.
Fill in the water tank and push button to start.
Turn the machine to "OFF mode' by pushing 3 seconds the button and then push it again to turn the machine "ON" Now wait approx. 20 minutes to allow machine cooling down after extensive use.
If machine doesn't move to "OFF" than exit descaling mode by pushing the button for at least 7 seconds.
8. Light blinks alternately 2 blinks and 1 pause continuously. Machine is not running.During regular Coffee/Espresso preparation: 1) Check that a fresh, undamaged capsule is inserted in the correct position; 2) Check that lever is in "LOCKED" position; 3) If problem persists, eject capsule and insert a new one, lock and press button.
During Descaling, Emptying and Cleaning: 1) Check that a capsule is ejected; 2) Check that the lever is in "LOCKED" position.3) Press button for at least 3 seconds to turn machine to 'OFF mode". 4) Press button again to turn machine "ON". If problem persists, disconnect powercord from the outlet and plug the machine back into the outlet after 10 seconds. Press the button to turn "ON" and press again to start brewing.
During Programming Volume: 1) Please check if a capsule has been well inserted. 2) Please refer to the corresponding chapter.
If problem persists, call the Alespresso Club.
9. Leakage or unusual coffee flow.Check that the water tank is well positioned.
10. Machine turns to 'OFF' mode.To save energy the machine will turn off after 9 minutes of non-use. See paragraph on "Energy Saving Concept".
11. Light alternately blinking 3 times and then steady on.Descaling needed: machine can be operated when alert appears only a few times after this alert before descaling becomes necessary.
12. Coffee grounds in the cup.Start the cleaning procedure and make it twice. See paragraph on 'Cleaning".

Nespresso PRODIGIO coffee maker troubleshooting

Problem CauseSolution
Pairing has not succeeded.- Check that the Bluetooth® on the smartphone or tablet is activated.- Ensure the smartphone or tablet is placed next to the machine during the pairing
- Check the compatibility of your smartphone or tablet with the machine (see page 3).- Make sure to not turn ON any microwave close to the machine during pairing.
If you want to unpair your machine, via the app:- Go on the App «Name», click on -Machine status*,then click on «Unpair this machine-.- Note: In case of a unpairing, all the setups and specifications will be lost and the machine will be reset to factory settings.
- Click on «unpair this device* to confirm the unpairing.
If you want to unpair your machine, via the machine:- Press simultaneously Ristretto and Espresso buttons and remove the plug from the mains.- Note: this action will deactivate the Bluetooth? function from the machine.
If you want to reactivate the Bluetooth* on your machine, via the machine:- Please reset to factory settings. See paragraph on -Reset to Factory Settings*.
No light on the coffee buttons.- Machine turns OFF automatically. See paragraph on -Energy Saving Concept*.- Check the mains: plug, voltage, fuse.
No coffee, no water, unusual coffee flow.- Check if the water tank is correctly positioned, if empty, fill with potable water.
- Descale it if necessary.
Coffee is not hot enough.- Preheat cup.- Descale the machine if necessary.
The slider does not close completely or the machine doesn't start brewing.- Empty the capsule container.- Check that no capsule is blocked inside the machine. (Note: do not put the finger inside the machine)
Leakage (water under the machine).- Empty drip tray if full.- If problem persists, call the Nespresso Club.
Maintenance light is ON.- Empty the used capsule container and check no capsules are blocked.- If problem persists, call the Nespresso Club.
- Check the water tank. If empty, fill with potable water and brew a coffee.
Nespresso light is ON.- It means your capsules stock is empty. You can order capsules via the App or Nespresso website.
3 coffee buttons flash quickly.- To exit the descaling mode, press and hold the 3 buttons for 6 seconds until the confirmation with a beep.- If problem persists, call the Nespresso Club, or check the App for more information.
Water or coffee flow does not stop even when pushing a coffee button.- Gently move the slider towards the back of the machine to stop the flow.
No coffee flow, water goes directly into the drip tray (despite inserted capsule).- Pull the slider to ensure it is closed.- If problem persists, call the Nespresso Club.
Machine turns to OFF mode.- To save energy the machine will turn to OFF mode after 9 minutes of non-use.- Press one of the coffee buttons to turn to "ON-mode" or open the slider.
- See paragraph on -Energy Saving Concept*.

Nespresso INISSIA coffee maker troubleshooting

ProblemCause/Solution
No light indicator.Check the power outlet, plug, voltage, and fuse. In case of problems, call the Nespresso Club.
No coffee, no water.First use: fill water tank with warm water (maximum 55° C) and run through machine according to instructions on page 9.
- Water tank is empty. Fill water tank.
- Descale if necessary; see Descaling section.
Coffee comes out very slowly.Flow speed depends on the coffee variety. •* Descale if necessary; see Descaling section.
Coffee is not hot enough.- Preheat cup. - Descale if necessary.
Capsule area is leaking (water in capsule container).Position capsule correctly. If leakages occur, call the Nespresso Club.
Irregular blinking.Send appliance to repair or call the Nespresso Club.
No coffee, only water runs out (despite inserted capsule).In case of problems, call the Nespresso Club.

Nespresso C50, EF 451, Pixie C (all models) coffee maker troubleshooting

CheckError symptomsMeasure / repair workFurther measures / repair work
1 Check the coffee machine for visi- ble damage1.1 Housing parts bro- ken or damagedYES - replace housing parts if necessary
NO - continue
1.2 Power cord dam- agedYES - replace power cord NO - connect power cord of machine to the mains and con- tinue
2 Check mechani- cal components2.1 Cup support with capsule and waste water container does not remain in fitting positionYES - check if waste water container has its metallic plate for magnetic mounting NO - continueNO - replace waste water con- tainer.
2.2 Slider malfunctionYES - slider does not close or close properly NO - continueYES - Empty the capsule con- tainer
YES - Check that no capsule is blocked inside the machine NO - replace slider unit
2.3 Capsule is not ejected correctlyYES - replace brewing unit NO - continue
3 Fill water tank3.1 Water tank leaksYES - replace water tank NO - continue
4 Move Machine to power on to per- form automatic self test4.1 Coffee machine is not working (does not function)a) YES - power cord is okay (loose connection)YES - continue
NO - replace power cord
b) YES - On/Off switch has typ- ical switching noiseYES - continue
NO - replace functional block
c) YES - pump works (press a coffee button)YES - continue with point e) NO - continue with point d)
d) YES - both coffee buttons are workingYES - replace pump
NO - replace functional block
e) YES - fine wire fuses or triac on thermoblock defectiveYES - replace thermoblock NO - continue
f) YES - wiring is okay NO - continue with point 4.2YES - replace functional block NO - replace defective cables
4.2 Both coffee buttons are blinking 3x fastYES - thermoblock is hot NO - self test ok - continueYES - switch off/on coffee machine and check again NO - replace thermoblock or functional block
5 Rinse coffee machine5.1 No water at coffee outletYES - a) water system is emptyYES - fill the water system NO - continue
YES - b) coffee machine is cal- cifiedYES - descale coffee machine (see page 20)
NO - continue
YES - c) pyramide plate blockedYES - replace brewing unit NO - continue
YES - d) flowmeter blockedYES - clean or replace flowme- ter
NO - continue
YES - e) pump cannot produce sufficient water pressureYES - replace pump NO - continue
6 Measure coffee temperature dur- ing coffee prepa- ration (see page 47)6.1 Temperature is too low (below 83°C)YES - descale coffee machine (see page 20)
NO - continue
6.2 Temperature too high (over 89 °C)YES - replace thermoblock NO - continue
7 Check for leakage and sufficient flow rate7.1 Hose connections leakYES - replace high pressure connector
NO - continue
7.2 Brewing unit leaksYES - replace brewing unit NO - continue
7.3 Rate of flow not within standard range (60-120ml in 30 sec)YES - coffee machine is calci- fiedYES - descale coffee machine (see page 20)
NO - continue with point 9NO - replace pump
8 Descale coffee machine (if necessary)8.1 Coffee machine is calcifiedYES - descale coffee machine (see page 20)
NO - continue with point 9
9 Check water tank contents after des- caling and rinising9.1 Particles of calcium and rust visible in waterYES - descale and rinse coffee machine again to clean water circuit (see page 20)YES - inform customer to des- cale coffee machine periodi- cally and to use the specified descaling product only.
NO - continue
10 Final cleaning (see page 22)No errors found according to check list?YES - for more information please contact Nespresso Service Division

Nespresso c50 coffee maker troubleshooting

ProblemCause
No light on the controls.The machine has turned to Off mode automatically; touch one of the controls or push the slider. Check the mains: pluq, voltaqe, fuse.
No coffee, no water.Check the water tank, if empty, fill with potable water. Descale it if necessary.
Coffee is nothotenouqh.Preheat cup. Descale the machine if necessary.
The slider does not close completely or the machine doesn't start brewinq.Empty the capsule container. Check that no capsule is blocked inside the machine.
Leakaqe or unusual coffee flow.Check that the water tank is correctly positioned.
Lights flash alternatively from back to front.Empty the used capsule container and check no capsules are blocked. Then touch any control. If problem persists, call the Nespresso Club.
Liqhts flash alternatively from front to back.Fill the water tank. If problem persists, call the Nespresso Club.
Lights flash quickly.Exit descaling procedure, push all the 3 controls simultaneously for at least 3sec. Disconnect plug from the mainsand reconnect after 10 sec. If problem persists, call the Nespresso Club.
No coffee, water just comes out (despite inserted capsule).Pull the slider to ensure it is closed. If problem persists, all the WespressoClub.
Machine turns to Off mode.To save energy the machine will turn to Off mode after 9 minutes of non use. See paragraph on„Energy saving concept".
Water or coffee flow does not stop pushing any control.Move gently the slider towards the back of the machine to stop the flow.