Does your GE coffee machine only make steam? Has it stopped gurgling water up into the brew basket? Can you notice any other malfunction? Check out the tables below for easy, simple repair solutions. The tables contain advice from the GE troubleshooting experts, which is safe and fool-proof.
| PROBLEM | CAUSE | SOLUTION |
|---|---|---|
| Coffee leaks around filter basket (20) /drip stop valve (18) overflows | Filter basket is not mounted correctly or not tightened sufficiently There are coffee grounds on the edge of filter Coffee is ground too finely. This will clog the filter When using drip stop valve function, hot water continues to flow into filter basket and may overflow if carafe is not returned to keep warm plate within 30 seconds | Insert filter basket correctly Clean around the filter Clean the filter. Use another type of coffee Make sure carafe is fully seated on keep warm plate or returned to keep warm plate within 30 seconds when using drip stop valve function. |
| Coffee maker does not brew or heat | Power cord is not firmly plugged into a power outlet. | Insert power plug into power outlet. |
| Water does not run through | 1) No water in the water tank. 2) The filter is blocked or coffee grounds are too fine or tamped down too hard. | 1) Fill the water tank. 2) Clean the filter and try coarser coffee. |
| Water runs through too quickly | Coffee grounds too coarse | Try finer coffee |
| Lots of water on coffee grounds | Insufficient quantity of ground coffee | Increase quantity of ground |
| 3 beeps sound and E:rr flashes on LCD display | 1) "prog" was pressed before clock time was set 2) "auto" was pressed while no program was stored 3) TSB was pressed before brew cycle was complete | 1) Set clock time, then set the program 2) Set the program first. 3) Wait until brew cycle is complete and 2 beeps sound |
During operation, if the water tank cover or grinder box cover are not in place, the motor (if on) will be cut off and the LeD display will flash. the LeD will display according to the following:
(1) if the tank cover is not in place, the display will show “oP1”.
(2) if the grinder box is not in place, the display will show “oP2”.
a) if in the process of grinding beans, replace the grinder box, and close the water tank cover within 5 seconds, the appliance will continue to grind beans, if the time exceed 5 seconds, the appliance will stop.
b) if in the process of heating, replace the grinder box and water tank at any time, the appliance will continue to work.
| PROBLEM | CAUSE | SOLUTION |
|---|---|---|
| Coffee urn does not brew or heat | 1) Power plug is not firmly plugged into power outlet 2) Mineral deposits have built up | 1) Insert power plug into power outlet 2) Clean the urn following steps in How to remove mineral deposits and buildup |
| Water does not run through | No water in the water tank | Fill the water tank |
| Coffee not strong enough | Insufficient quantity of ground coffee | Increase quantity of ground coffee |
| Condensation forms inside coffee level indicator window | Steam created during brewing cycle | Condensation does not indicate a defective unit. Steam/ Condensation will eventually evaporate |
| PROBLEM | CAUSE | SOLUTION |
|---|---|---|
| Coffee leaks around filter basket | 1) Filter basket is not seated correctly. 2) Coffee is ground too finely. This will clog the filter. | 1) Insert filter basket correctly. 2) Clean the filter. Use another type of coffee. |
| Coffee maker does not brew or heat. | Power cord is not firmly. plugged into a power outlet. | Insert power plug into a power outlet. |
| Water does not run through. | No water in the water tank. The filter is blocked or coffee grounds are too fine or tamped down too hard. | Fill the water tank. Clean the filter and try coarser coffee. |
| Water runs through too quickly. | Coffee grounds too coarse. | Try finer coffee. |
| ERR message appears on display when prog key is pressed. | The time must be set prior to using the program function. | Set the current time. |
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