Tables you can see below show you what to do in case there’s something wrong with your coffee machine. The information comes from the user manuals provided by the company, so its reliability is beyond any doubt. With the expert advice from Wega troubleshooting your coffee machine becomes not only easier, but safer as well.

IndicationCauseSolution
NO POWER
TO MACHINE
1) The machine commutator is in position "0" or "1"
2) The mains power supply switch is in the OFF position
1) Turn the machine commutator to position "2"
2) Place the mains switch in the ON position
NO WATER
IN BOILER
1) The water mains tap is closed1) Open the water mains tap
EXCESSIVE WATER
IN BOILER
1) Malfunction in the electrical or hydraulic system1) Request assistance from technical service
STEAM DOES NOT COME
OUT OF NOZZLES
1) The nozzle sprayer is clogged
2) Machine switch in position "1"
1) Clean the steam nozzle sprayer
1) Turn the machine switch to position "2"
STEAM MIXED WITH WATER
COMES OUT OF
THE NOZZLES
1) Malfunction in the electrical or hydraulic system1) Request assistance from technical service
NO DELIVERY1) The water mains tap is closed1) Open the water mains tap
WATER LEAKS
FROM THE MACHINE
1) The tub does not drain
2) The drain tube is detached or broken or has
obstruction to water flow
1) Check the sewer drain
2) Check and restore the connection of the
drain tube to the tub
COFFEE IS
TOO COLD / HOT
1) Malfunction in the electrical or hydraulic system1) Request assistance from technical service
DELIVERY
OF COFFEE
IS TOO FAST
1) The coffee is ground too coarsely1) The coffee is ground too coarsely
DELIVERY
OF COFFEE
TOO SLOW
1) Coffee is ground too finely1) The coffee is ground too coarsely
COFFEE GROUNDS ARE
WET
1) Dispensing assembly dirty
2) The delivery group is too cold
3) Coffee is ground too finely
1) Wash the assembly with the solid filter
2) Wait for group to heat up completely
3) Adjust the grinding of the coffee
THE GAUGE SHOWS AN
UNACCEPTABLE
PRESSURE
1) Malfunction in the electrical or hydraulic system1) Request assistance from technical service
GROUNDS
IN CUP
1) The filter holder is dirty
2) The filter holes are worn
3) The coffee is not ground evenly
1) Clean the filter holder
2) Replace the filter
3) Replace the grinders
for EVD:
ALL THE LED OF ALL THE
PUSH BUTTON PANELS
FLASH

for EPU-EVDT:
THE FRONT LED
FLASHES
After a few minutes, automatic filling with water is stopped:
1) Time control device has cut in
2) No water in mains
1) Turn the machine off and then back on
2) Open the water mains tap
INCORRECT
COFFEE DELIVERY
THE COFFEE DOSE IS
NOT MET
THE LED OF THE DOSE
PUSH BUTTON FLASHES
1) Coffee is ground too finely1) The coffee is ground too coarsely
COFFEE DELIVERY
ONLY BY MEANS OF
MANUAL KEY
1) Malfunction in the electrical or hydraulic system1) Request assistance from technical service
THE PUMP WORKS
ONLY WITH THE MANUAL
DELIVERY KEY
1) Malfunction in the electrical or hydraulic system1) Request assistance from technical service
SHUTDOWN OF
ELECTRONIC
SYSTEM
1) Malfunction in the electrical or hydraulic system1) Request assistance from technical service
THE PUMP
LEAKS WATER
1) Pump malfunction1) Request assistance from technical service
THE MOTOR STOPS
SUDDENLY OR
THE THERMAL PROTECTION
CUTS IN DUE TO
AN OVERLOAD
1) Pump malfunction1) Request assistance from technical service
THE PUMP FUNCTIONS
BELOW THE NOMINAL
CAPACITY
1) Pump malfunction1) Request assistance from technical service
THE PUMP
IS NOISY
1) Pump malfunction1) Request assistance from technical service

The full name of the Wega brand is Wega Macchine per Caffé. It is an Italian company founded in 1985 as a division of the CMA group. The Group, in its turn, dates its history to 1969. The name of its founder is Mr. Nello Dal Tio. In 2012, Wega was purchased by the Milan-based Ryoma holding.