The tables below contain expert advice on troubleshooting coffee makers manufactured by Mr. Coffee. Having tried the solutions suggested for your problem, you will most likely have the machine working again.
Mr. Coffee AR, DW, ISX, EC, FTX, GB Series Coffee Maker troubleshooting
|Potential Problems||Probable Cause|
|“ON" LIGHT DOES NOT ILLUMINATE||• Unplugged|
|• Power outage|
|COFFEE IS NOT BREWING||• Unplugged|
|• Power outage|
|• The water reservoir is empty; check water window|
|• The filter basket is not properly inserted|
|• Carafe lid is not placed all the way on the warming plate|
|COFFEEMAKER ONLY BREWS WATER||• No grounds in filter basket|
|COFFEEMAKER BREWS SLOWLY||• Coffeemaker needs decalcifying|
|FILTER BASKET OVERFLOWS||• The filter basket is not properly inserted|
|• Carafe is not placed all the way on the warming plate|
|• Carafe lid not on carafe|
|• Too many grounds placed in filter|
|• Carafe was removed from warming plate longer than 30 seconds|
|BURNING COFFEE SMELL||• Empty carafe was left on hot warming plate|
|• Coffee was spilled on a warming plate|
|COFFEE IS NOT HOT||• Power outage|
|• The Automatic Shut-Off function has been activated|
|COFFEE TASTES BAD||• Coffee ground other than for automatic- drip Coffeemaker was used|
|• Ground coffee-to-water ratio was unbalanced|
|GROUNDS ARE IN COFFEE||• Paper filter not properly seated in basket|
|• Filter overflowed|
Mr. Coffee BVMC-KG6 Coffee Maker troubleshooting
|Brewer does not have power||Make sure the Brew Off Button is pressed and is illuminated.|
|Plug Brewer into an independent outlet.|
|Check to be sure that it is plugged in securely.|
|Plug into a different outlet.|
|Brewer will not brew||If Brewer is cold/frozen, wait for at least two hours for it to reach room temperature before powering on.|
|Check to make sure there is water in the Water Reservoir and the Brew Head is closed securely. NOTE: the Brew*Off Button will flash if the Brew Head is open.|
|Lift Brew Head and replace K-Cup® pack to reset the Brewer.|
|Brewer not brewing a full serving||The exit needle may be clogged|
|Clean K-Cup® Assembly Housing if necessary and rinse under faucet.|
|De-scale the Brewer.|
|If you have repeated the de-scale procedure on your Brewer two times and the Brewer is still not brewing, contact Customer Service.|
|Won’t work with Keurig® My K-Cup®||K-Cup® Assembly Housing needs to be removed.|
|Esnure My K-Cup® lid is secured tightly.|
|Add Water Light is still flashing after Water Reservoir is refilled||Press the Brew*Off Button to begin brewing. The Add Water light will then turn off.|
Mr. Coffee Cafe Latte Coffee Maker troubleshooting
|COFFEE IS LEAKING FROM THE APPLIANCE.||The brew basket is not positioned properly.||Make sure the brew basket is inserted properly.|
|WATER IS LEAKING FROM THE APPLIANCE.||Too much water was poured into the water reservoir.||Pour only 1 cup of water into the reservoir and do not exceed the overfill hole located in the back of the reservoir.|
|THE LATTE PITCHER DOES NOT FIT INTO THE BASE.||The orientation of the latte pitcher is not correct.||The pitcher must be secured onto the power connector with the pitcher handle facing outwards.|
|The on/off lever is lowered blocking the entry.||Make sure the on/off lever is raised into the off position to allow proper clearance for the pitcher.|
|THE COFFEE DOES NOT DISPENSE FROM THE CHAMBER.||The selector switch is lowered to the heat/froth option.||Lift the selector switch for latte function.|
Mr. Coffee SPEED BREW DSP Coffee Maker troubleshooting
|The brewed coffee is lukewarm|
or cold immediately after brewing.
|•Make sure that the SPEED BREW™ coffeemaker
is plugged into an outlet.
•Make sure that the Reservoir Power (ON/OFF)
switch is ON.
•Allow the water inside the coffeemaker proper
time to rise to brewing temperature.
|You have brewed two decanters of coffee within ten minutes and the temperature of the coffee in the second batch is cold or luke warm.||•Allow the water inside the SPEED BREW™
coffeemaker proper time to heat to brewing tem-
|The brewed coffee is hot immediately after brewing, but becomes cold in the decanter||•Make sure the warmer switch is ON.|
|The SPEED BREW™ coffeemaker does not brew a full decanter of coffee after a full decanter of water has been poured into the reservoir.||•Because of infrequent use, your SPEED BREW™
coffeemaker may have lost water due to evaporation. Please follow these steps:
- If your SPEED BREW™ coffeemaker
did brew a partial batch of coffee then
the lost water has already been replen
ished and you should be able to continue with normal brewing.
- If your SPEED BREW™ coffeemaker
did not brew any coffee then the lost
water has not yet been fully replenished.
Promptly unplug your SPEED BREW™
|The SPEED BREW™|
coffeemaker does not brew any
coffee when you attempt to
brew less than a full decanter
|•The minimum amount of coffee that your SPEED-
BREW™ coffeemaker is designed to brew is 20
ounces (FOUR, 5 oz. cups). When brewing a
partial batch of coffee, pour no less than 20 ounces
of water into the reservoir.
|The SPEED BREW™|
coffeemaker requires more than
four minutes to brew regular
|•Set your brew control dial to "Regular".
•Your SPEED BREW™ coffeemaker may require
|The brew basket of the|
SPEED BREW™ coffeemaker
overflows when you brew with
|•Set your brew control dial to "Decaffeinated".
This will lengthen the brew cycle and should
Mr. Coffee ZH series Coffee Maker troubleshooting
|COFFEE IS LEAKING FROM|
|1) The coffee chamber is not|
positioned properly into
2) The brew basket is not
3) The coffee chamber was
not empty when the
brewing cycle began.
4) The drip tray is full and
causing an overflow
|1) MAKE SURE THE
COFFEE CHAMBER IS
AND PUSHED IN
2) MAKE SURE THE BREW
BASKET IS INSERTED
3) MAKE SURE THE
IS EMPTIED BEFORE
BEGINNING A BREW
4) CLEAN THE DRIP TRAY
MAKE SURE COFFEE
BUILD UP DOES NOT
|WATER IS LEAKING FROM|
|• Too much water was|
poured into the water
|• POUR ONLY 12 CUPS
OF WATER INTO THE
RESERVOIR AND DO
NOT EXCEED THE
LOCATED IN THE BACK
OF THE RESERVOIR
|THE COFFEE CHAMBER|
DOES NOT FIT INTO THE
|• The coffee chamber lid is|
not attached properly
|• MAKE SURE THE
LID IS ASSEMBLED
LOCKED INTO PLACE
AS DESCRIBED IN THE
BREW NOW SECTION
OR QUICK START
|THE COFFEE DOES NOT|
DISPENSE FROM THE
|1) The coffee dispensing|
pedal is not being
2) There is no coffee in the
3) The chamber lid is not
|1) MAKE SURE THE PEDAL
IS PUSHED BACK
ENOUGH TO ACTIvATE
2) PULL OUT YOUR
AND vERIFY IF COFFEE
3) MAKE SURE THE LID
SEAL IS CLEAN AND
FREE OF DEBRIS AS
DESCRIBED IN THE
OF THE INSTRUCTION
Mr. Coffee Home Cafe SingleServe AT Coffee Maker troubleshooting
|Not Brewing||The appliance is unplugged.||Plug unit in.|
|Appliance has not been primed.||Allow to cool until red indicator light comes back on and then prime the unit.|
|There's a power outage.||Wait for power to be restored.|
|The water reservoir is empty|
or is not properly seated.
|Red stop indicator light blinks.
Push the Stop button, refill water reservoir and begin new brew using new pod.
|The lid is not in the closed|
|The red Stop indicator light blinks.
Press the Stop Button. Firmly close the lid before selecting a brew button.
|The pod holder is not|
|Insert Pod Holder correctly|
|Pod and/or pod holder|
not in place.
|Make sure that the Pod Holder is in place|
|The unit is out of water. If the unit runs out of water, it will automatically stop||Refill the Water Reservoir. Start
with a fresh cup and coffee
pod and brew your next cup
|Used a mild roast pod||Use either two mild blend pods for 7 oz. or 9 oz. drink or try a dark roast pod.|
|Too large cup size selected||Try using a smaller cup size
|Coffee was brewed without|
pod holder in place.
|Make sure that the Pod Holder is in place.|
|Used same pod twice.||Discard used pod. Place new pod with flat side up.|
|Coffee taste||The pod(s) may not have|
been placedin the pod holder
with flat side up.
|Discard used pod. Place new pod with flat side up|
|Damaged pod or regular|
ground coffee used.
|Do not use damaged or torn pods.
Use only Folgers ® and Millstone ® pods. Do not use ground coffee
|Water reservoir filled with|
|Use filtered water for better tasting coffee.|
|Damaged pod or regular ground coffee used.||Use only Do not use damaged or torn pods. Folgers and ® Millstone ® pods. Do not use ground coffee|
|Leaking||The Water reservoir is not|
|Secure the Water Reservoir in
|Mineral deposits have built up|
in the unit.
|Follow the "Decalcifying your
|Pods inserted incorrectly|
or using the wrong pod holder.
|Use the correct pod holder for the # of pods being used, insert pods flat side up and properly placed in the pod holder.|
|Dripping||Brew Basket/Pod holder got|
|Clean the Brew Basket and Pod holder.|
|Overflowing||The pod holder is clogged or|
too many pods in the pod holder.
|Red Stop indicator light blinks.
Press the Stop Button, allow the coffeemaker to cool down, replace pod with new one and resume brewing
|Unit noisy||Pump in engaged.||The noise you hear is part of the normal function and operation of the coffeemaker.|
|Water Reservoir is empty.||Red Stop indicator light blinks. Press Stop Button and fill the water reservoir with water. Turn the unit on by making your cup size selection.|
|Red Stop Light||Water Reservoir is empty or|
not properly seated
|Red Stop indicator light blinks.
Press the Stop Button and seat the reservoir properly, refill water reservoir and begin new brew using new pod.
|The lid is open||Red Stop indicator light blinks.
Press Stop Button. Firmly close the lid before selecting a brew button
|The pod holder is clogged||Red indicator light blinks.
Press Stop Button. Allow the unit to cool down, clean the pod holder and start brewing with a new pod.
As the name of the Mr. Coffee brand suggests, it focuses on manufacturing products connected with coffee brewing. The most important part of the product range is the automatic-drip coffee maker. One of the recent innovations introduced by the in-house product development team is called “Optimal Brew.” It involves heating the water in a small flash boiling chamber, which enables the user to get 10 cups in less than 8 minutes.