Has something gone wrong with your Delonghi coffee maker? Resist the temptation to toss the machine, bring it back to the shop or call for service.

Even if you’ve never repaired a coffee maker in your whole life, you have every chance of fixing it on your own. All you need is expert troubleshooting advice. This is exactly what you’ll find below. The information in these tables was provided by experts from the Breville Company.

Delonghi Magnifica ESAM3500N coffee machine troubleshooting

PROBLEMCAUSESOLUTION
The coffee is not hot.• The cups have not been preheated.• Heat the cups by rinsing them in hot water or leaving them to rest for at least 20 minutes on the cup warmer tray on the cup warmer tray on the top of the appliance with the appliance on.
• The infuser is too cold.• Heat the infuser by pressing the button before making the coffee.
The coffee is not creamy enough.• The coffee is ground too coarsely.• Turn the grinding adjustment knob one dick counterclock- wise.
• Wrong type of coffee.• Use a type of coffee for espresso coffee makers.
The coffee runs out too slowly.• The coffee is ground too finely.• Turn the grinding adjustment knob one click clockwise.
The coffee runs out too quickly.• The coffee is ground too coarsely.• Turn the grinding adjustment knob one click counterclock- wise.
The coffee does not come out of one of the spouts.• The spout holes are blocked.• Scrape the remains of dry coffee accumulated with a needle.
When the S’and W buttons are pressed, the appliance does not deliver coffee, but only water.• The ground coffee may be blocked in the funnel.• Remove the ground coffee inside the funnel using a plastic knife. Then clean the infuser and the inside of the appliance.
When the © button is pressed, the appliance does not come on.• The appliance is not plugged in.• Check that the power cable is plugged into the outlet.
The infuser cannot be removed for cleaning.• The appliance is on. The infuser can only be removed if the appliance is off.• Turn the appliance off and remove the infuser. IMPORTANT: the infuser can only be removed if the appliance is off. Attempting to remove the infuser with the appliance on will risk causing damage.
Pre-ground coffee is being used (not beans) and the appliance does not deliver coffee.• Too much ground coffee has been added.• Remove the infuser and thoroughly clean the inside of the appliance. Repeat the operation using a maximum of 1 measuring scoop of ground coffee.
• The button has not been pressed and the appliance has used both the ground coffee added and the coffee ground by the grinder.• Thoroughly clean the inside of the appliance. Repeat the operation, first pressing the ^ hut.
• Ground coffee has been added when the appliance is off.• Remove the infuser and thoroughly clean the inside of the appliance. Repeat the opera- tion, but switch the appliance on first.
The coffee does not come out of the spouts, but rather around the service door.• The holes in the spouts are clogged with dry coffee.• Scrape the holes with a needle.
• The mobile drawer inside the service door is blocked and cannot swing.• Thoroughly clean the mobile drawer, particularly near the hinges to ensure they are free to swing smoothly.
The milk does not run out of the milk spout.• The intake tube is no* inserted or is inserted incorrectly.• Insert the intake tube in the rubber washer in the milk con- tainer lid.
The milk is not well fro- thed.• The milk container lid is dirty.• Clean the milk lid.
The milk contains bub- bles or squirts out of the milk spout.• The milk is not cold enough or is not skim or 2% milk.• Use skim or 2% milk at refrigerator temperature. If you are still not getting the required results, try changing the brand of milk.

DeLonghi ECAM23.210 coffee maker troubleshooting

PROBLEMPOSSIBLE CAUSEREMEDY
The drink is not hotThe cups were not preheated.Warm the cups by rinsing them with hot water (Please note you can use the hot water function).
The infuser has cooled down because 2/3 minutes have elapsed since the last drink was made.Before makinathe coffee, warm the infuser by pressing the jg) button.
Low coffee temperature is set.In the menu, set a high drink temperature.
The coffee is thin or not creamy enough.The coffee is ground too coarsely.Turn the grinding adjustment knob one click anticlockwise tov/ards “1" while the coffee mill is in operation. Continue one click at a time until coffee delivery is satisfactory. The effect is only visible after delivering two coffees.
The coffee is unsuitable.Use pre-ground coffee for espresso coffee makers
The coffee is delivered too slowly or a drop at a time.Beans is ground too finely.Turn the grinding adjustment knob one click clockwise towards “7” while the coffee mill is in operation.
Continue one dick at a time until coffee delivery is satisfactory.
The effect is only visible after delivering 2 coffees.
Coffee does not come out of one of the spouts.The spouts are blocked.Clean the spouts with a toothpick.
The frothed milk has large bubblesThe milk is not cold enough or is not semi- skimmed.You should ideally use skimmed or semi- skimmed milk at refrigerator temperature (about 5°C). If the result is still disappointing, try another brand of milk.
The milk is not frothedCappuccino maker dirty.Cleaning the cappuccino maker
Steam delivery stopsA safety device stops steam delivery after 3 minutes.Wait, then activate the steam function again.
The appliance does not come on.It is not plugged into the mains socket.It is not plugged into the mains socket.
Plug into the mains socket.Place the main switch in the 1 position.

Delonghi EC820 coffee maker troubleshooting

ProblemPossible causesSolution
The device will not switch onThe power supply cable is not inserted correctlyCheck that the power supply cable connector is fully inserted in the appropriate seat on the back of the device; then, check that the plug is correctly connected to the power outlet
The device is switched on, but it does not proceed with the desired function: zi/fo <*> lights are flashing o oThe selectors are not in the correct position (attention: upon activation, the selectors must both be on O)Turn the selectors into the correct position
Espresso coffee does not flow outHo water in the tankFill the water tank
The holes in the filter-holder are blockedClean the holes in the filter-holder spouts
The espresso boiler outlet is blockedClean the device
Espresso coffee drips from the edges of the filter-holder instead of through the holesThe filter-holder is not correctly inserted or is dirtyAttach the filter-holder correctly and turn it fully to the right
The espresso boiler gasket has lost elasticity or it is dirtyTry cleaning the gasket first using a damp cloth. To replace the espresso boiler gasket, contact Customer Services
The holes in the filter-holder spout are blockedClean the holes in the spouts.
The filter-holder does not hook onto the deviceToo much powder was poured in the filterUse the supplied measure and make sure to use the correct filter for the type of preparation desired.
Loud pump noiseThe water tank is emptyfill the water tank
The tank is inserted incorrectly and the valve on the bottom is not openPress the tank lightly to open the valve on the bottom
The cream is light (coffee flows quickly from the spout)The ground beans has not been sufficiently pressedTamper the powder more
Not enough ground beansIncrease the amount of ground beans
Beans is not ground finely enoughOnly use coffee ground specifically for espresso machines
Incorrect type of ground coffeeChange the quality of the ground coffee
After coffee, the filter is attached to the boiler outletAttach the filter holder to the boiler outlet, then remove it.
After making the drink, the pod or powder is attached to the boiler outletAttach the filter holder to the boiler outlet, deliver a coffee, then remove the filter holder.
The crema is dark (the drink flows slowly from the spout)The ground coffee is too tightly pressedDecrease the amount of ground coffee
Too much ground beansReduce the quantity of ground beans
The espresso boiler outlet is blockedClean the filter
The filter is blockedOnly use coffee ground specifically for espresso machines and it must not be damp. Clean filter
The coffee is too finely groundChange the quality of the ground coffee powder
The ground coffee is too fine or is dampOnly use coffee ground specifically for espresso machines and it must not be damp
Incorrect type of ground beansChange the quality of the powder
The milk does not froth when making a cappuccinoMilk not cold enoughAlways use milk at refrigerator temperature
Cappuccino nozzle is dirtyCarefully dean the holes in the cappuccino nozzle

Delonghi EC152.CD coffee maker troubleshooting

ProblemPossible causesSolution
Espresso coffee does not flow outNo water in the tankHll the water tank
The holes in the filter-hokler are blockedClean the holes in the filter-holder spouts
The espresso boiler outlet is blockedClean as indicated in the 'Cleaning the boiler outlet" paragraph
Espresso coffee drips from the edges of the filter-holder instead of through the holesThe filter-holder is inserted incorrectlyAttach the filter-holder correctly and turn it fully to the right
The espresso boiler gasket has lost elasticityReplace the espresso boiler gasket: contact Customer Services
The holes in the filter-hokler spout are blockedClean the holes in the spouts.
The espresso coffee is coldThe espresso OK light is not on when the coffee button is pressedWait for the OK light to switch on
Pre-heating has not been carried outPre-heat as indicated in the paragraph
The cups have not been pre-heatedPre-heat the cups using hot water or leaving them for at least 20 minutes on the cup warmer plate on the lid
Loud pump noiseThe water tank is emptyfill the water tank
The tank is inserted incorrectly and the valve on the bottom is not openPress the tank lightly to open the valve on the bottom
quickly from the spout)The powder has not been sufficiently pressedTamper the ground coffee more
Not enough ground coffeeIncrease the amount of powder
The coffee is not ground finely enoughOnly use coffee ground specifically for espresso coffee machines
Incorrect type of beansChange the quality of the ground beans
The coffee cream is dark (the coffee flows slowly from the spout)The ground coffee is too tightly pressedDecrease the amount of ground beans
Too much ground beansReduce the quantity of ground beans
The espresso boiler outlet is blockedCleaning the filter
The filter is blockedOnly use coffee ground specifically for espresso machines and it must not be damp
The coffee is too finely groundChange the quality of the ground coffee powder
The ground coffee is too fine or is dampOnly use coffee ground specifically for espresso machines and it must not be damp
Incorrect type of ground beansChange the quality of the powder
The milk does not froth when making a cappuccinoMilk not cold enoughAlways use milk at refrigerator temperature
Cappuccdno maker is dirtyCarefully dean the holes in the cappuctino nozzle

DeLonghi DCF6212TTC coffee maker troubleshooting

ProblemPossible causesSolution
The device will not switch onThe power supply cable is not inserted correctlyCheck that the power supply cable connector is fully inserted in the appropriate seat on the back of the device; then, check that the plug is correctly connected to the power outlet
The device is switched on, but it does not proceed with the desired function: zi/fo <*> lights are flashing o oThe selectors are not in the correct position (attention: upon activation, the selectors must both be on O)Turn the selectors into the correct position
Espresso does not flow outHo water in the tankFill the water tank
The holes in the filter-holder are blockedClean the holes in the filter-holder spouts
The espresso boiler outlet is blockedClean it
Espresso coffee drips from the edges of the filter-holder instead of through the holesThe filter-holder is not correctly inserted or is dirtyAttach the filter-holder correctly and turn it fully to the right
The espresso boiler gasket has lost elasticity or it is dirtyTry cleaning the gasket first using a damp cloth. To replace the espresso boiler gasket, contact Customer Services
The holes in the filter-holder spout are blockedClean the holes in the spouts.
The filter-holder does not hook onto the deviceToo much coffee was poured in the filterUse the supplied measure and make sure to use the correct filter for the type of preparation desired
Loud pump noiseThe water tank is emptyFill the water tank
The tank is inserted incorrectly and the valve on the bottom is not openPress the tank lightly to open the valve on the bottom
The coffee cream is light (coffee flows quickly from the spout)The ground coffee has not been sufficiently pressedTamper the ground coffee more
Not enough ground beansIncrease the amount of ground beans
Beans is not ground finely enoughOnly use coffee ground specifically for espresso machines
Incorrect type of ground beansChange the quality of the ground beans
After coffee, the filter is attached to the boiler outletAttach the filter holder to the boiler outlet, then remove it.
After making coffee, the pod or cofee powder is attached to the boiler outletAttach the filter holder to the boiler outlet, deliver a coffee, then remove the filter holder.
The crema is dark (the drink flows slowly from the spout)The ground beans is too tightly pressedDecrease the amount of ground beans
Too much ground beansReduce the quantity of ground beans
The espresso boiler outlet is blockedClean as indicated in "Cleaning the filter"
The filter is blockedOnly use coffee ground specifically for espresso machines and it must not be damp. Clean filter
The coffee is too finely groundChange the quality of the powder
The ground beans is too fine or is dampOnly use ground beans specifically for espresso machines and it must not be damp
Incorrect type of beansChange the quality of the ground coffee powder
The milk does not froth when making a cappuccinoMilk not cold enoughAlways use milk at refrigerator temperature
Cappuccino nozzle is dirtyCarefully dean the holes in the cappuccino nozzle